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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christie Lee

June 18, 2025

5  out of  5
rating by Christie Lee
"Adrian and his team always help me out. I've gotten better rates with them with my last 2 vehicles and they offer a lot of products and help me find discounts. I worked with Liduvina today and she was funny and very helpful! I like this team and will refer others as well"
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Darryl Dunnington

June 16, 2025

5  out of  5
rating by Darryl Dunnington
"I’ve been a long time customer and recently had the opportunity to work with Carmen. She was able to resolve my multiple updates successfully!"
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vishnuvardanreddy julakanti

June 12, 2025

5  out of  5
rating by vishnuvardanreddy julakanti
"I spoke with Liduvina regarding my insurance, and she was incredibly helpful and professional throughout the process. She answered all my questions with patience and made sure everything was taken care of efficiently. Truly appreciate her support!"
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Kenny Kim

May 30, 2025

5  out of  5
rating by Kenny Kim
"I was assisted by Ms luduvina Karim. She resolved my problem and very helpful, I had very good experience with her"
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Hanozia

May 30, 2025

5  out of  5
rating by Hanozia
"I was assisted by Ms luduvina Karim. She has not only resolved my matter but I had very good experience with her as a client . Keep it up Ms Karim."
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Suresh Regmi

May 29, 2025

1  out of  5
rating by Suresh Regmi
"The customer service lady who picked the phone is so rude and unprofessional and hung the phone up on me."
We responded:
"Good afternoon So very sorry for your experience. I would love to visit with you regarding your experience. "
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Takaylan Smith

May 24, 2025

5  out of  5
rating by Takaylan Smith
"Adrian Howard and his team are both knowledgeable and personable! Having my policies with this office has been a seamless experience. Dealing with insurance is so much easier with this agent. Thank you Adrian Howard State Farm!"
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Gail Phills

May 24, 2025

5  out of  5
rating by Gail Phills
"I am very pleased with Adrian and the services he has provided. He has been my State Farm Agent since 2000 and I cannot be more grateful! Thank you again to you and your team for providing excellent services. Y'all are the best!"
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Janet Reed

May 24, 2025

5  out of  5
rating by Janet Reed
"I’ve had a fantastic experience with the Adrian Howard State Farm Agency for 20 years. From the start, Adrian and his team were incredibly knowledgeable, responsive, and genuinely helpful. They took the time to understand my insurance needs, explained all my options clearly, and never made me feel pressured. The customer service here is top-notch—whether it’s a quick question about a policy or a more involved claim process, they handle everything with professionalism and care. It’s clear they truly care about their clients and are committed to making sure we feel protected and informed. If you’re looking for an insurance agency that combines expertise with excellent customer service, I highly recommend Adrian Howard and his team."
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Erica Scott

May 24, 2025

5  out of  5
rating by Erica Scott
"Liduvina’s knowledge and understanding helped me find the right coverage for me and my family. Thank you for your amazing customer service!"
We responded:
"Thank you very much for choosing to do business with us "
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Renee Betters

May 23, 2025

5  out of  5
rating by Renee Betters
"I needed to make some changes to my policy and Ludvina went above and beyond to help me get it done. She provided several options and answered all of my questions. She is an absolute gem. ❤️"
We responded:
"Renee, thank you for the 5-star rating! If you have any more insurance needs or questions, please don't hesitate to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Camille Edwards

May 19, 2025

1  out of  5
rating by Camille Edwards
"Given my recent experience. Will be shopping elsewhere for my insurance needs. Lack is accountability and follow up is downright appalling Mr. Howard do better"
We responded:
"Camille, thank you for your wonderful review! I'm so happy to hear about your positive experience with Carmen. She truly embodies the exceptional customer service we strive for. We're grateful to have her on our team and look forward to continuing to assist you for many years to come! - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Yasmine Shun

May 15, 2025

5  out of  5
rating by Yasmine Shun
"Liduvina gave me the best quote I’ve ever got out of having car insurance… she understood the life of budgeting … she’s great at what she do"
We responded:
"Thank you very much for choosing to do business with us "
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Jade Thurman

May 14, 2025

5  out of  5
rating by Jade Thurman
"Liduvina was such a great help in getting me homeowners and car insurance. She was able to help me save a lot of money and was so pleasant to work with :) loved her energy and efficiency! Thank you again"
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Lizbet Diaz Salinas

May 9, 2025

5  out of  5
rating by Lizbet Diaz Salinas
"Me atendió una muchacha llamada Liduvina con la cual estuve haciendo mi seguro y tuve una experiencia maravillosa, súper amable y profesional."
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Dharma Vivek K

May 7, 2025

5  out of  5
rating by Dharma Vivek K
"Liduvina helped me to sort out issues in Auto insurance. My old SF agent was not helpful much. So I switched the agent and she handled the transfer smoothly and on time."
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Destiny Kyles

May 7, 2025

5  out of  5
rating by Destiny Kyles
"Adrian has two decades worth of Financial Services Experience. If you’re looking for some one who can help you make smart decisions with your money, it’s him. Check him out."
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Vishnu Documents

May 2, 2025

5  out of  5
rating by Vishnu Documents
"Liduvina Karim Very Good , and she will make us understand clearly Thanks"
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Liv Runn

May 1, 2025

5  out of  5
rating by Liv Runn
"Liduvina Karim is very helpful and a joy to speak with. She makes you feel like you've been Bff's for years therefore is very invested in getting you the assistance you need. Every company needs a Vina on their team!"
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Piyush Shrestha

April 25, 2025

5  out of  5
rating by Piyush Shrestha
"Very Helpful and professional. Explained everything about all the insurance option. Didn’t mind to repeat again. She is the best."
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Milkias Beyed

April 22, 2025

5  out of  5
rating by Milkias Beyed
"Liduvina Karim is the best. she took the time to understand my needs and provided the best coverage options. Highly recommended for anyone looking for reliable and professional service!"
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Becky Brummel

April 21, 2025

5  out of  5
rating by Becky Brummel
"Zoraide Sanchez was extremely knowledgeable and helpful. Thank you for your information and answering our multiple questions. You are amazing!!! Thank you!!!"
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Rigved Alankar

April 14, 2025

5  out of  5
rating by Rigved Alankar
"Wonderful customer experience. Liduvina Karim was awesome. She was very patient, helpful and gregarious and gave good discounts on the insurance."
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Swapnil Saha

April 4, 2025

5  out of  5
rating by Swapnil Saha
"I got my new quote from Liduvina Karim. She was very friendly and informative."
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Louie Sanders

April 4, 2025

5  out of  5
rating by Louie Sanders
"My agent Carmen Ivy was very detailed and informative."