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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of nafisa chowdhury

nafisa chowdhury

September 6, 2024

5  out of  5
rating by nafisa chowdhury
"First thing in the morning called and a very precious lady answered and found my insurance canceled but here’s she is Liduvina Karim worked with all her best efforts and finds a deal for me, and bring my life in relaxation.Ms Karim is the generous as her name, best , informative, great helpful. Best of luck dear! I am glad to found you!!"
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Karen Moreno

September 5, 2024

5  out of  5
rating by Karen Moreno
"Liduvina went above and beyond on getting me exactly what I was looking for. I feel so secure with the policy Liduvina found for me."
We responded:
"Karen, thank you for your wonderful review! I'm glad Liduvina was able to help you find the perfect policy and make you feel secure. Your satisfaction is our priority, and we're here for any future needs or questions you may have. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Henry Redmon

September 5, 2024

5  out of  5
rating by Henry Redmon
"I had a great customer service experience. She was very thorough and professional. Very informative and put me at ease. Highly recommend to others kudos to her!!!!!"
We responded:
"Henry, thank you for your wonderful review! I'm glad to know you had a positive experience with our customer service. It's great to hear that you found the service thorough, professional, and informative. We appreciate your recommendation and are here for any future needs you may have. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Arthur Sturges

September 5, 2024

5  out of  5
rating by Arthur Sturges
"I had a great experience with team assembled by Mr. Adrian Howard. Carmen Ivy was our insurance representative. Carmen was very professional and knowledgeable of all insurance products discussed. Carmen was very personable and made you feel like family. The Customer Service experience provided by Carmen was exceptional. She provided great advice and guidance throughout the process. She was prompt and detail oriented. Thanks Carmen and the Adrian Howard State Farm insurance team."
We responded:
"Arthur, thank you for sharing your positive experience with our team. I'm glad Carmen provided you with professional and knowledgeable service. It's wonderful to know she made you feel like family and offered exceptional customer service. We appreciate your kind words and are here for any future needs or questions. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Lisa Haughton

September 5, 2024

5  out of  5
rating by Lisa Haughton
"As you can imagine I have worked with many folks the past 22 years but the last couple of years with Liduvina who is always so gracious and replies so quickly. She is always patient and very thorough when answering questions. She also goes above and beyond to reiterate the details discussed either through email or a text message depending on your preference. And she always has a disposition and such a great attitude! She is a pleasure to work with."
We responded:
"Lisa, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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We The Bro's

September 3, 2024

5  out of  5
rating by We The Bro's
"Had a really good experience with orlandria.please visit this place for your insurance"
We responded:
"Thank you for your positive review! I'm glad you had a good experience with Orlandria. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Eugene Kim

August 27, 2024

5  out of  5
rating by Eugene Kim
"Spoke with Orlandria and had a very pleasant experience. She is very knowledgeable and personable. She knows how to provide answers and understand how to help people with their needs. My questions were resolved very clearly in a timely manner and I appreciate her professionalism. Thank you."
We responded:
"Eugene, thank you for your positive feedback. I'm glad to hear that Orlandria provided you with knowledgeable and personable service. It's great that your questions were resolved clearly and promptly. We appreciate your recognition of her professionalism. If you have any further needs or questions, feel free to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Abhishek Yadav

August 26, 2024

5  out of  5
rating by Abhishek Yadav
"Liduvina Karim is a fantastic agent . She was so professional, good with her words and very funny. She assisted me with my auto insurance and she offered me the best deal in the city . I had a great time talking with her."
We responded:
"Abhishek, I'm glad you had a positive experience with Liduvina. Her professionalism and sense of humor are indeed valuable qualities. It's great to know she helped you find the best deal for your auto insurance. If you have any more questions, don't hesitate to give us a call! - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Ethan McKintosh

August 21, 2024

5  out of  5
rating by Ethan McKintosh
"Fantastic experience with my girl Liduvina!! She was so amazing, funny, and most of all knowledgeable about the entire process and I had a great time setting up my new policy with her. Will absolutely be using her as my main contact going forward!"
We responded:
"Ethan, thank you for your fantastic review! I'm glad to hear that Liduvina provided you with such a knowledgeable and enjoyable experience while setting up your new policy. We appreciate your trust and look forward to continuing to assist you with your insurance needs. If you have any questions or need further assistance, feel free to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
Profile photo of JAYA PRAKASH REDDY IGUTURI

JAYA PRAKASH REDDY IGUTURI

August 20, 2024

5  out of  5
rating by JAYA PRAKASH REDDY IGUTURI
"She is damn fast,quick and perfect for auto insurance"
We responded:
"Jaya, thank you for your fantastic review! I'm glad to know you found our service fast, quick, and perfect for your auto insurance needs. If you have any further questions or need assistance in the future, we're here to help. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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arbaz khan

August 16, 2024

5  out of  5
rating by arbaz khan
"Absolute great service by liduvina Karim, I was involved in a crash last week and had called them to see what’s going on. She not only assisted with all my questions, gave me genuine suggestions and assured that state farm will back me in any situation and help me with this situation. I’m w State Farm for the past 2 years but had to change to this current agent because of issues with the other agent. I surely can say that it’s the people who work at the place that make the real difference."
We responded:
"Hey Arbaz, Thanks for the awesome review! I'm glad Liduvina could assist you after your crash and provide the support you needed. It's great to know that her genuine suggestions and assurance made a difference. We're grateful to have you with us for the past 2 years and appreciate your trust in our team. If you need anything else, feel free to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Pamela Thompson

August 16, 2024

5  out of  5
rating by Pamela Thompson
"Adrian and Zoraide are amazing. I would definitely recommend them"
We responded:
"Hey Pamela, Thanks a lot for the awesome review! I'm glad you had a great experience with our office. We appreciate your recommendation and are here if you need anything in the future. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
Profile photo of Taylor Wilson

Taylor Wilson

August 15, 2024

5  out of  5
rating by Taylor Wilson
"Liduvina a great agent , she got me a great deal each month for two cars compared to what i was paying with my previous insurance. I will always recommend her . She is a hard worker and always make sure her customers are satisfied. Thank you"
We responded:
"Taylor, Thank you for your kind words"
Profile photo of Raaed Syed

Raaed Syed

August 13, 2024

5  out of  5
rating by Raaed Syed
"I had an awesome experience with Zoraide! Highly recommend!"
We responded:
"Thank you so much for sharing your positive experience Raaed. I'm glad you had a great experience with our team and we appreciate your recommendation! - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Piyush Singh

August 13, 2024

5  out of  5
rating by Piyush Singh
"Been with Adrian Howard for 2 years now. Good service and I recommend it. Liduvina has been helpful with my problems."
We responded:
"Hey Piyush, Thanks for the awesome review! I'm glad you're satisfied with our service over the past 2 years. Liduvina is indeed great at helping out with any problems. If you ever need anything else, we're here for you! - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Venkat Rathnam

July 30, 2024

5  out of  5
rating by Venkat Rathnam
"I've been with Adrian Howard State Farm for 2+ years, and My agent Liduvina is so helpful. Thanks for the great service Liduvina karim"
We responded:
"Hey Venkat! Thanks a bunch for your awesome review! I'm so glad to hear that Liduvina has been so helpful to you over the past 2+ years. We appreciate your trust in us and look forward to continuing to provide you with great service! If you ever need anything, don't hesitate to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Bj Srestha

July 27, 2024

1  out of  5
rating by Bj Srestha
"Not really good customer service."
We responded:
"Bj, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! I'm pleased to hear that you found our service helpful and amazing! Providing exceptional assistance to our clients is our top priority, and I'm glad we could meet your insurance needs. For any future questions or assistance, feel free to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Tiffany Byrdsong

July 25, 2024

5  out of  5
rating by Tiffany Byrdsong
"Spoke with Carmen this morning. She was able to fulfill my request with my update on my renters insurance. Also went out of her way to provide me some additional information on me moving. She was a big help. Her customer service was excellent!! Great Job StateFarm. Carmen you are the best❤️"
We responded:
"Hey Tiffany! Thanks a bunch for your awesome review! I'm so glad Carmen could help you with your renters insurance update and provide extra info for your move. Her excellent customer service is something we truly value. If you need anything else, feel free to reach out! - Adrian Howard - State Farm Insurance Agent, Irving, TX"
Profile photo of Mouni Mounika

Mouni Mounika

July 21, 2024

4  out of  5
rating by Mouni Mounika
"Great assistance and follow up by state farm Thanks karim for helping me set up my account and all the required guidance in short term"
We responded:
"Hey Mouni! Thanks a lot for your kind words and the great rating! I'm glad Karim could assist you with setting up your account and providing the guidance you needed. If you have any more questions or need further assistance, feel free to reach out anytime. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Gail Bellon

July 19, 2024

5  out of  5
rating by Gail Bellon
"I have been with Adrian for over 20 years and I highly recommend this agency. The office staff is great especially Liduvina. She is knowledgeable about the products and easy to talk to. Yes I called up a little upset and she calmed me down and offered solutions. I have worked with her before on adding cars and insurance claims. She has great patience and always gets the job done!"
We responded:
"Hi Gail! Thank you so much for your wonderful review and for being with us for over 20 years! I'm really happy to hear that Liduvina has been so helpful and calming during your interactions, especially when adding cars and handling insurance claims. We truly appreciate your recommendation and are always here to help with any future needs! - Adrian Howard - State Farm Insurance Agent, Irving, TX"
Profile photo of Anna Sharma

Anna Sharma

July 18, 2024

5  out of  5
rating by Anna Sharma
"We've had a great personalized experience at this agency with Adrian Howard. Liduvina is so helpful and fun to work with. She takes her time and finds ways to save you money with her knowledge of State Farm products. Before I committed to State Farm, I shopped around for rates since rates have been going up and found this rate to be very competitive. Thanks for the great service, Liduvina and the rest of the Adrian Howard team!"
We responded:
"Hi Anna, thank you so much for your wonderful review! I'm glad you had a great personalized experience with our agency! Liduvina is indeed fantastic, and we're happy she could help you save money with her knowledge of State Farm products. It's great to know you found our rates competitive. We appreciate your trust in us and look forward to continuing to provide you with excellent service. If you have any future needs or questions, don't hesitate to reach out! - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Austin Bump

July 17, 2024

5  out of  5
rating by Austin Bump
"Very helpful and friendly staff, Liduvina Karim took care of me with exemplary customer service, 10/10 would recommend to anyone looking for insurance"
We responded:
"Hi Austin, thank you so much for your fantastic review! We're overjoyed that you found our staff helpful and friendly. Liduvina is indeed a gem, and we're grateful for her exemplary customer service. Your recommendation means a lot to us! If you ever need further assistance, don't hesitate to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Kaveh Azad

July 11, 2024

5  out of  5
rating by Kaveh Azad
"Great Agency and team!"
We responded:
"Thank you for the positive feedback, Kaveh! We're glad you had a great experience with our State Farm office and team. - State Farm Insurance Agent, Irving, TX"
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Jai Jenkins

July 6, 2024

5  out of  5
rating by Jai Jenkins
"Excellent customer service! Zoraide was extremely helpful and assited with updating my policy. Zoraide is always courteous and listens whenever I have previously had to call with inquiries. Keep up the great work!!!!"
We responded:
"Thank you for your kind words, Jai! I'm glad Zoraide provided you with excellent customer service and assisted with updating your policy. We appreciate your feedback and are here to help with any future inquiries you may have. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
Profile photo of Walter Maldonado

Walter Maldonado

June 27, 2024

5  out of  5
rating by Walter Maldonado
"Excellent service, Zoraide was extremely helpful throughout the whole sign up process. Highly recommend reaching out to her for all your auto insurance needs!"
We responded:
"Walter, I'm thrilled you had an excellent experience with Zoraide for your auto insurance needs! We're pleased to have provided you with helpful service throughout the sign-up process. Please feel free to reach out for any future insurance assistance. - Adrian Howard - State Farm Insurance Agent, Irving, TX"